This Payment Processing Agreement (the “Agreement”), effective as of the date of final signature, by clicking accept or by using the Processing Services (as defined below) (“Effective Date”), constitutes a product-specific agreement, by and between Atelier35 Inc. (“Atelier35”, or “we”, or “us” or ”our”), and any merchant, corporation, partnership, sole proprietorship or other business entity executing this Agreement and all or any employee, contractor, agent or affiliate of such business entity (together the “Merchant”).
All Processing Fees are in USD.
|Card Processing Volume Fees|
|Card-Not-Present1 Transaction Volume Fee||2.85%|
|Card-Present2 Transaction Volume Fee||2.55%|
|American Express – Card Transaction Volume Fee Surcharge||0.50%|
|Card Processing per Transaction Fee|
|Card Transaction Fee||$0.20|
|ACH Processing Volume Fees|
|ACH Volume Fee||1.00%|
|ACH Processing per Transaction Fee|
|ACH Transaction Fee||$0.50|
|Card Return Fee||$0.20|
|ACH Refund Fee||$0.50|
|Chargeback, Dispute, or ACH Return Fee||$15.00|
|(Optional) EMV Terminal Upfront Fee||Market Pricing depending on model.|
1Card-Not-Present means that the card was not electronically read at the payment terminal (e.g. manually key-entered, mail/telephone order, recurring payment, online payment).
2Card-Present means that the card was electronically read at the payment terminal (contact or contactless interface or mag-stripe).
3ACH Cap is applied solely when you are subscribed to the Pro Add On Plan
In addition to the manufacturer’s warranty, Atelier35 warrants to Merchant that new Hardware will be free from defects in workmanship and materials for 20 days from the date that Hardware is ordered (“Warranty Period”). This limited warranty is not transferable. During the Warranty Period, Atelier35 may, at its sole option, repair or replace Hardware without charge for either labor or parts. Hardware must be returned in good condition in the original packaging and include all related components. Charges for returning Hardware shall be for the Merchant’s account. A restocking fee may also apply.
Atelier35’s limited warranty does not apply: (i) to normal wear and tear; (ii) if the Hardware is opened, tampered with or repaired by someone not authorized by Atelier35; (iii) to any damage attributable to misuse, moisture or liquids, accident, abuse, neglect or misapplication; (iv) to physical damage to the surface of Hardware, such as scratches, dents or other cosmetic changes; or (v) if used with products or services not provided or licensed by Atelier35.
Atelier35 may provide Merchant with occasional help and guidance with regard to installation and setup, however, Merchant remains at all times responsible for its own network.
REPAIR OR REPLACEMENT ARE THE EXCLUSIVE REMEDIES PROVIDED IN CONNECTION WITH THE PURCHASE BY MERCHANT OF THE HARDWARE. ATELIER35, ON BEHALF OF ITSELF, ITS RESELLERS AND DISTRIBUTORS, HEREBY DISCLAIMS ALL OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS OR GUARANTEES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY AND/OR FITNESS FOR PURPOSE.